STE Luxury Estates (“we,” “us,” or “our”) values your trust and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you engage with our real estate services through our website, mobile platforms, or any other communication channels. By using our services, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
1.1. Personal Information
Details that can identify you directly or indirectly, including your name, email address, phone number, mailing address, date of birth, and financial information (e.g., payment details).
1.2. Property Information
Information related to properties you show interest in, inquire about, or list with us, such as property addresses, descriptions, pricing, photos, and relevant documents.
1.3. Non-Personal Information
Data that does not directly identify you, such as your IP address, browser type, device details, location data, and site usage statistics.
2. How We Collect Information
We collect information in different ways, including:
2.1. Directly From You
When you fill out forms on our website, communicate with us via phone, email, or messaging platforms, or provide details during property listings or inquiries.
2.2. Automated Technologies
Through cookies, analytics tools, and similar technologies that track your website activity to improve functionality, personalize content, and understand user behavior. You can control cookie preferences in your browser settings.
3. How We Use Your Information
We use your information for purposes such as:
Service Delivery: To provide real estate services including property searches, listings, inquiries, and transactions.
Communication: To respond to your questions, send property updates, and share service-related notifications.
Financial Processing: To manage payments or transactions where applicable.
Personalization: To suggest properties and content based on your preferences.
Improvement: To enhance website performance, user experience, and overall service quality.
Legal Obligations: To comply with applicable laws, regulations, and contractual requirements.
4. Sharing Your Information
We may share information in the following cases:
With Service Providers: Trusted third parties that support our operations (e.g., hosting providers, payment processors, marketing tools).
Legal and Compliance: When required by law or to respond to legal processes.
Business Transfers: In case of mergers, acquisitions, or corporate restructuring, your data may be transferred as part of business assets.
5. Your Rights & Choices
You have control over your personal data, including:
Access & Update: You may request to view or update your information.
Opt-Out: You may unsubscribe from marketing emails or newsletters anytime.
Data Removal: You can contact us to request deletion of your personal data, subject to legal or contractual obligations.
6. Security of Information
We take reasonable technical and organizational measures to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute protection against all risks.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will always be posted on our website, with the “last updated” date noted.
8. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
📧 Email: info@steluxuryestates.com
🌐 Website: www.steluxuryestates.com